Pro Auto Rent rental terms

Pro Auto Rent, trading as PArent, has operated since 2013 and has 1,715 Google reviews on its airport listing. Standard rentals carry no deposit and no excess, and night handovers cost nothing. Its terms and rental agreement disagree on tyres, cancellation and the third-party limit, and it publishes neither airport fees nor a 4WD model list.

By RentalCompare.ge editorsChecked 24 Oct 2026How we compare

Key terms at a glance

good for the renter
a cost or restriction
claimed, no detail
pages disagree
source on the operator's site

Deposit: Good for the renter: None on standard cars; some premium cars carry one^↗
Before pick-up: Good for the renter: None^↗
Excess: Good for the renter: None stated^↗
Zero-excess cover: Good for the renter: Included in price^↗pages disagree
Tyres, glass, underbody: Cost or restriction: Tyres charged at least off-road (€60)^↗pages disagree
Tbilisi airport: Airport office; fee not published^↗
Night handover: Good for the renter: None^↗
Kutaisi airport: not published
Batumi airport: not published
Extra driver: not published
One-way: not published
Automatic 4WD: not published
Gravel and mountain roads: Good for the renter: By car class; Difficult Off-Road class: any official road^↗
Tusheti: Excluded for lower classes; Difficult Off-road class not restricted^↗
Cheapest listed: €41/day · Corolla, 15+ days^↗
Payment: Good for the renter: Cash, card at pick-up, transfer^↗

Where Pro Auto Rent’s own pages disagree

Ask Pro Auto Rent to confirm these points in writing before you pay.

Third-party liability limit: home page says 'Full Casco with $100,000 TPL' the home page; Terms say 'third-party insurance in the amount of $50,000' the Terms page.
Cancellation: Terms the Terms page say free up to 24 hours before start; Agreement the Agreement page refund policy says more than 48 hours = full refund excluding service fee, less than 48 hours = no refund.
Late return tiers: Terms say 50% (3-8 h) up to double for over 8 h; Agreement says 50% (3-8 h), full day (8-24 h), double (24 h+).
Tyres: Terms say €60 per tyre damaged off-road only and tyres damaged on asphalt are insured; Agreement says tyre damage is never an accidental damage and is charged €60/100/150 per tyre by car class.
Easy Off-Road restrictions: Terms exclude only Tusheti; Agreement excludes Tusheti and Vashlovani Nature Reserve.
Licence alphabet: Terms accept Latin or Cyrillic; Agreement requires Latin alphabet.
Cross-border: Terms introduction advertises border crossing to Armenia and Azerbaijan; Terms section 'Vehicle Use and Restrictions' allows Armenia only (permit €90 per country).
Review count: page text shows (1600+) reviews; JSON-LD blocks on the same page say reviewCount 1300 and 1320.
Address in structured data: first block 'Tbilisi International Airport (TBL)', second block 'Evropa Street'.

Every published term, with its source (26)

Founded: 2013“Pro Auto Rent (parent.ge) started in 2013 and quickly became a top car rental service in Georgia.” (source: Home page)
Pick-up locations: Four offices listed under 'Find us': Tbilisi Downtown Office, Tbilisi Airport Office, Kutaisi Office, Batumi Office; Terms say pick-up/drop-off 24/7 'in all offices and Airports of Georgia'“Tbilisi Downtown Office Tbilisi Airport Office Kutaisi Office Batumi Office” (source: Home page)
Tbilisi airport handover: Handover method not described. A 'Tbilisi Airport Office' is listed and structured data says 'Rent a car directly from Tbilisi International Airport'; Terms say airport pick-up/drop-off is possible 24/7. Whether it is a terminal desk or meet-and-greet is not stated.“Pickup and Drop off of the vehicles can be done 24/7 for any online pre-booked vehicles. In all offices and Airports of Georgia.” (source: Terms)
Night handover: None: bookings are executed at any time or holiday for no extra charge“you will receive the vehicle any time specified in the booking for no extra charge.” (source: Terms)
Tbilisi city delivery: €14 for delivery to any place in the city, selectable during booking“Delivery to any place in the city is charged 14 EUR and can be selected during booking process” (source: Terms)
Deposit: No deposit for standard rentals ('No Funds are blocked on your credit card'); a few premium vehicles require a deposit indicated during booking (amount not published; card-hold vs cash not stated)“All rentals are deposit-free, except for a few premium vehicles that require a deposit, as indicated during the booking process.” (source: Terms)
Prepayment: None required for online reservations; card payments are taken at vehicle pickup. (The agreement adds that if the website offers it, a renter may choose to prepay part of the price.)“No Prepayment for Online Reservations: No prepayment needed for any reservation.” (source: Terms)
Insurance included: 100% Full Casco (accidents, theft, fire, third-party damage) with third-party liability, accessories covered, no franchise or deductions; home page adds 'available with Super Cover' (Super Cover terms/price not published)“100% Full Casco Insurance Coverage in case of accidents, theft, fire, or third-party damage.” (source: Terms)
Excess: None stated: 'without franchise or deductions'“covers all accessories without franchise or deductions.” (source: Terms)
What zero-excess cover adds: Pages disagree on tyres: Terms: €60 charged only for tyres damaged off-road; tyres damaged on asphalt are insured; €100 for lost keys. Agreement: all damaged tyres are charged (€60 city/highway, €100 easy off-road, €150 difficult off-road) and 'not considered as an accidental damage'. Terms say the insurance 'covers all accessories'; glass and underbody are not mentioned anywhere.“Charges include 60 EUR for each damaged on off-road only, tires damaged on asphalt road are insured tires and 100 EUR for lost vehicle keys.” (source: Terms)
Third-party limit: Pages disagree: $50,000 in Terms; $100,000 on home page“Includes third-party insurance in the amount of $50,000” (source: Terms)
Mileage: Unlimited“Unlimited Mileage Enjoy the ride without counting kilometers.” (source: Home page)
Minimum age: 21 years old with 1 year of driving experience“Age Restrictions: Drivers must be at least 21 years old with 1 year of driving experience.” (source: Terms)
Licence: Terms: licence with name, age, validity and category printed in Latin or Cyrillic alphabet is valid for 1 year after arrival; IDP recommended as some translated licences lack sections. Agreement: only licences issued in the Latin alphabet with no territorial restriction; otherwise a notarised translation is needed at renter's cost (pages disagree on Cyrillic).“provided it is issued in the Latin alphabet and has no territorial restrictions” (source: Agreement)
Payment methods: Cash, debit/credit card (taken at pickup, not online) and bank transfer (request by e-mail, pay 1 week before; EUR or USD); cash and card are charged in GEL at the National Bank rate. Structured data on the home page also lists Google Pay and currencies USD, GEL, EUR.“Acceptance of cash, debit/credit cards (with a 3.5% surcharge), and bank transfers.” (source: Terms)
Card fee: 3.5% surcharge on debit/credit card payments; paying fines by card at their terminal adds 22% (agreement)“Acceptance of cash, debit/credit cards (with a 3.5% surcharge), and bank transfers.” (source: Terms)
Service fee: A 'service fee' is referred to in the refund policy but its amount and when it applies are not published“Car Provider will refund full prepayment excluding service fee” (source: Agreement)
Cancellation: Terms: free cancellation up to 24 hours before start (customer account, e-mail or hotline) and free changes up to 24 h. Pages disagree: the Agreement's refund policy says that for prepayments, cancellation with more than 48 hours left is refunded excluding the service fee and with less than 48 hours left no refund applies.“Bookings can be canceled without charge up to 24 hours before the rental begins, through the customer account, email, or hotline.” (source: Terms)
Late return: Agreement: 3-8 h late = 50% of a rental day, 8-24 h = full day, 24 h+ = double price unless agreed; after 3 h without agreement the provider may report the car stolen. Terms summarise it as 50% (3-8 h) up to double for delays over 8 hours (pages disagree on the 8-24 h tier). Early return: 40% refund of unused days, none if under 24 h early.“Any delays between 3-8 hours will be charged with 50% of rental day price” (source: Agreement)
Route rules: Three classes: City/Highway = no off-road; Easy Off-Road = any road except Tusheti (Terms) or except Tusheti and Vashlovani Nature Reserve (Agreement); Difficult Off-Road = any official road; no Abkhazia/South Ossetia. Renter is liable for damage if road exceeds car clearance. Campers may use non-official roads but damage there is uninsured.“For Easy Off-Road, are allowed on any road except Tusheti and Vashlovani Nature Reserve” (source: Agreement)
Tusheti: Not allowed for City/Highway or Easy Off-Road cars; only the 'Difficult Off-road' class may use any official road, which is the class that includes Tusheti“For Difficult Off-road, are allowed any official road in Georgia” (source: Agreement)
Crossing borders: Armenia only, with a notary-issued special permit and additional insurance; permit fee €90 per country, arranged in the booking process. Pages disagree: the Terms introduction advertises 'seamless border crossing options to Armenia and Azerbaijan'.“Allowed to Armenia with a special permit and additional insurance.” (source: Terms)
Fleet: Model count not published; the booking widget on the home page claims 'From 250 Cars' (number of cars, not models)“From 250 Cars” (source: Home page)
Cheapest listed price: €41 (Toyota Corolla, 15+ day tier); €56 on the 1-3 day tier. Page shows a '-10%' badge on each card and does not say whether the prices are before or after the discount; the unit (per day) is implied by the tier labels but not stated. Only 4 'Top 4 Favourites' are shown, so this is not the cheapest of the whole fleet.“Toyota Corolla Transmission: Automatic City & Highway / FWD 1-3 Day(s) €56 4-6 Days €48 7-13 Days €44 15+ Days €41” (source: Home page)
Support languages: 24/7 support 'in multiple languages' (which languages is not stated)“with 24/7 support in multiple languages” (source: Terms)
Rating claims on own site: Home page shows 5.0 stars with '1600+' reviews and 5.1K Facebook followers, titled '#1 Top Rated Car Rental in Georgia'; structured data on the same page says reviewCount 1300 and 1320 in two blocks
Source: Home page ↗

Each quotation links to the page it comes from. Not published on the pages we could read: Tbilisi airport fee, Kutaisi airport fee, Batumi airport fee, Zero-excess option, Extra driver, One-way fee, Automatic 4WD models, 7-seat models.