Car Rent Deme rental terms

Car Rent Deme runs a mostly AWD and 4WD fleet, including 7-seat Highlander, 4Runner and Lexus GX 460 models, and has 853 Google reviews. It meets flights free with flight tracking and takes no deposit, but asks for 20% online to confirm. Its terms prohibit all off-road routes, one-way drop-offs cost €80–120, and its pages describe the insurance in conflicting ways.

By RentalCompare.ge editorsChecked 24 Oct 2026How we compare

Key terms at a glance

good for the renter
a cost or restriction
claimed, no detail
pages disagree
source on the operator's site

Deposit: Good for the renter: None (terms)^↗pages disagree
Before pick-up: Cost or restriction: 20% online to confirm^↗
Excess: “No excess on standard claims”^↗pages disagree
Zero-excess cover: Said to be included^↗pages disagree
Tyres, glass, underbody: Cost or restriction: Tyres, wheels, underside excluded (terms)^↗pages disagree
Tbilisi airport: Good for the renter: Free · meet and greet, flight tracking^↗
Night handover: not published
Kutaisi airport: Cost or restriction: €100 delivery/drop-off fee^↗pages disagree
Batumi airport: Cost or restriction: €120 delivery/drop-off fee^↗
Extra driver: Good for the renter: Free (one driver)^↗
One-way: Cost or restriction: €80–120 by drop-off city^↗
Automatic 4WD: Good for the renter: 8 model families incl. 4Runner, GX 460^↗
Gravel and mountain roads: Cost or restriction: All off-road routes prohibited^↗
Tusheti: Cost or restriction: Prohibited^↗
Cheapest listed: €35/day · Forester 2018, 14+ days^↗
Payment: 20% online, rest cash or card^↗

Where Car Rent Deme’s own pages disagree

Ask Car Rent Deme to confirm these points in writing before you pay.

Insurance level: the Terms and conditions page says 'Full insurance (CASCO) is included'; Car hire Kutaisi full insurance included says CDW + Super CDW + Personal Accident are included; Car rental in Georgia for foreigners says only Third Party Liability is included ('does not cover damage to your rental vehicle') and CDW/SCDW are optional extras; Self drive car rental Tbilisi Georgia says 'Basic third-party liability included'; Car rental Tbilisi describes 'Full Insurance' as 'Third-party liability included on every vehicle'.
Tyres/glass: Terms and conditions excludes tyres, wheels, underside and interior; Car hire Kutaisi full insurance included says tyre or windscreen damage from normal road use is covered; Self drive car rental Tbilisi Georgia says glass, tyre and undercarriage damage 'may not be covered'.
Deposit: Car rental in Georgia for foreigners says a payment card is needed 'for rental payment and security deposit' and that 'Car Rent Deme confirms the exact deposit amount' (typical €100-300); every other page, including Terms, says zero deposit.
Minimum age/licence: Terms, Car rental Tbilisi, Car rental Tbilisi airport, Car rental Kutaisi airport, About and Rent a car Georgia say 23+ with 2 years; Self drive car rental Tbilisi Georgia says minimum 21 (25+ premium/luxury) with 1 year; Car rental in Georgia for foreigners says 21 with 1 year (23-25 and 2 years for premium).
Minimum rental: Terms say 3 days but 5 days for pick-up and return in Batumi, Kutaisi or Zugdidi including their airports; Car rental Kutaisi airport, About and Rent a car Georgia say 3 days with no exception.
Cross-border: Terms say Armenia only (€60) and 'Travel to any other country is not permitted'; About, Car rental Kutaisi airport, Rent a car Georgia, Rent a car Georgia Armenia border (FAQ: Azerbaijan via the Red Bridge) and Self drive car rental Tbilisi Georgia say Armenia and Azerbaijan are available, with the fee 'discussed'/'confirmed at booking'; Rent a car Georgia Armenia border requires 5-7 business days' notice. The home page and Terms mention Armenia only.
Kutaisi/Batumi fees: Car rental Kutaisi airport says 'zero airport surcharge' and identical rates everywhere; Car rental locations Georgia, Car rental Tbilisi and One way car rental in Georgia list fixed €100 (Kutaisi/KUT) and €120 (Batumi/BUS) fees. Fee frequency: Car rental locations Georgia says 'once per rental, not per day'; Car rental Tbilisi says 'once per direction'.
Vehicle prices differ by page for the same cars (1-3 day rate): Toyota RAV4 2022 €65 (Car rental Tbilisi, Car rental Tbilisi airport, Armenia page) vs €55 (home car card, RAV4 page) vs €60 (Self drive car rental Tbilisi Georgia); Lexus GX 460 €120 vs €90 (home); Toyota 4Runner €110 vs €80 (home); Toyota Highlander €80 vs €70 (home); Sienna Hybrid €100 vs €80 (home); Mitsubishi Outlander 2023 €60 (Tbilisi/Armenia) vs €55 (home) vs €70 (self-drive page).
Cheapest/starting price: Car rental Tbilisi meta and key-info say 'from EUR 45/day for 14+ days' (Subaru Forester 2018) although the same page's table shows €35 for that car and tier; footer banners say 'From EUR 50/day' (Tbilisi page) and 'From EUR 35/day' (Kutaisi airport page); Car rental Kutaisi airport says 'starts from EUR 53/day', 'starting price EUR 55/day' and 'from EUR 30.77/day on 14+ day bookings'; Rent a car Georgia says 'from EUR 43/day' and meta 'from $30/day'/'$40/day'; Self drive car rental Tbilisi Georgia meta says '$40/day' while its table is in EUR (Subaru Crosstrek €30/day at 14+ days).
Obvious table error: on Car rental Tbilisi, Car rental Tbilisi airport and Car rental Kutaisi airport the Mitsubishi Outlander 2023 7-13 day rate is €42, below its 14+ day rate of €50 (the Armenia page shows €52 for the same tier).
Extras prices: home car cards list child seat €20, snow chains €20, child booster €15; Car rental Tbilisi airport lists snow chains €18/rental, child seat €18/rental, booster seat €13/rental.
Fuel: Self drive car rental Tbilisi Georgia says 'Full to Full'; Terms say the car must be returned 'at the same level' as supplied.
Fines/card: Car rental Tbilisi says fines are settled 'through the card on file', while the site says no card is held; Terms say fines are passed on with official documentation.
Booking channel: How does zero deposit car rental work in Georgia says WhatsApp is for inquiries only and booking is completed on the website; About invites renters to 'Book via WhatsApp' and have availability confirmed there.
All-AWD claim: home page says every car is an automatic AWD SUV or 4x4, but the fleet includes a Toyota Prius Hybrid 2023 and Audi Q7 2014 with no drivetrain stated, and the Outlander 2024 and 2026 cards say 'Optional AWD'.
Customer numbers: About says '800+ happy customers', '800+ Google reviews' and 'Thousands of happy customers'; home page says 'hundreds of verified five-star reviews'.
Payment methods for the balance: Tbilisi/TBS/KUT pages say cash or card at pickup; Car rental in Tbilisi without deposit says card, bank transfer or cash.

Every published term, with its source (30)

Founded: No founding year published. Claims 'over 14 years' of service and '14+ years of experience'. The Terms name the operating company as LLC Imedi 2017 (შპს იმედი 2017).“we have been helping travelers rent a car in Georgia for over 14 years.” (source: About)
Pick-up locations: Eleven pickup/drop-off points: Tbilisi, Tbilisi Airport, Batumi, Batumi Airport, Kutaisi, Kutaisi Airport, Kazbegi, Stepantsminda, Kobuleti, Telavi, Zugdidi, plus delivery to hotels/addresses. Company address 45 Kote Afkhazi St, Tbilisi; no walk-in counter is described.“Tbilisi, Tbilisi Airport, Batumi, Batumi Airport, Kutaisi, Kutaisi Airport, Kazbegi, Stepantsminda, Kobuleti, Telavi, and Zugdidi” (source: Home page)
Tbilisi airport handover: Free meet-and-greet with flight tracking at arrivals; the Kutaisi page says staff wait at the arrivals exit with a name sign, and the self-drive page says paperwork takes under 10 minutes. 'No charge for delayed landings'.“with free meet & greet and flight tracking” (source: Car rental Tbilisi airport)
Tbilisi airport fee: Free: 'Tbilisi city and Tbilisi Airport - free'; the TBS page also says the airport price is the same as anywhere else in Georgia.“Tbilisi city and Tbilisi Airport — free.” (source: Car rental locations Georgia)
Kutaisi airport fee: €100 fixed one-time delivery/drop-off fee listed for 'Kutaisi/Kutaisi Airport' (also on the Tbilisi and one-way pages). The Kutaisi airport page separately says 'zero airport surcharge' and the same rates as every location, so it is unclear whether the €100 applies when picking up at KUT. Terms: minimum rental 5 days for Kutaisi.“Kutaisi/Kutaisi Airport — €100.” (source: Car rental locations Georgia)
Batumi airport fee: €120 fixed one-time delivery/drop-off fee listed for 'Batumi/Batumi Airport'; terms require a 5-day minimum rental for Batumi. Whether it applies on a Batumi-origin pickup is not spelled out.“Batumi/Batumi Airport — €120.” (source: Car rental locations Georgia)
Tbilisi city delivery: Free delivery to any hotel or address within Tbilisi (the key-information table narrows this to 'hotels/apartments in central districts').“delivery to any hotel or address within the city is free” (source: Car rental Tbilisi)
Deposit: Zero security deposit and no card hold. A 20% online advance confirms the booking (not a deposit). One guide page contradicts this.“No security deposit is required.” (source: Terms and conditions)
Prepayment: 20% of the rental is paid online (card or PayPal) to confirm; 80% at handover (cash or card). 20% refunded if cancelled more than 48 h before pickup; retained within 48 h or on no-show; early return gives no refund of unused days.“A 20% prepayment is taken online to confirm the booking. The remaining 80% is paid at handover.” (source: Terms and conditions)
Insurance included: Terms: 'Full insurance (CASCO)' included. The Kutaisi insurance page lists CDW + Super CDW + Personal Accident. Other pages say only third-party liability is included and CDW is optional.“Full insurance (CASCO) is included in the price.” (source: Terms and conditions)
Excess: Kutaisi insurance page claims no excess on standard claims; no excess amount is published and 'non-standard' claims are not defined. Terms: renter is fully liable for damage in the listed exclusion cases (unregistered driver, drink/drugs, restricted area, leaving accident scene, deliberate/gross negligence).“No Excess on Standard Claims” (source: Car hire Kutaisi full insurance included)
Zero-excess option: No separate zero-excess price: the Kutaisi insurance page says Super CDW is already built into the price. The foreigners guide, by contrast, describes SCDW as optional higher coverage without giving a price.“Collision Damage Waiver, Super CDW, and Personal Accident Insurance — is already built into the price you see when you book” (source: Car hire Kutaisi full insurance included)
What zero-excess cover adds: Terms: tyres, wheels, underside of the vehicle and interior are NOT covered. The Kutaisi insurance page says tyre or windscreen damage from normal road use IS covered, and lists theft, personal injury and collision as covered; self-drive page says glass, tyre and undercarriage damage 'may not be covered'.“Tyres, wheels, the underside of the vehicle and the interior are not covered.” (source: Terms and conditions)
Mileage: Unlimited.“Prices are shown per day in euro and include full insurance and unlimited mileage.” (source: Terms and conditions)
Extra driver: Free: one additional driver can be registered at no charge if named on the agreement at handover and meeting the same requirements.“One additional driver can be registered free of charge” (source: Terms and conditions)
One-way fee: Fixed fee by location, paid in addition to the daily rate: Tbilisi free; Telavi €80; Kutaisi/KUT €100; Kazbegi/Stepantsminda €100; Zugdidi €110; Kobuleti €110; Batumi/BUS €120. Whether the fee applies once per rental or once per direction, and whether pickup and drop-off fees stack on non-Tbilisi routes, is stated inconsistently.“One-way drop-off fee applies when returning the car at a different location from pickup.” (source: Car rental locations Georgia)
Minimum age: 23 with a licence issued at least 2 years ago (Terms, Tbilisi, TBS, KUT, About pages); no separate young-driver surcharge. Self-drive page and foreigners guide say 21 with 1 year.“The driver must be at least 23 years old and hold a driving licence issued at least 2 years ago.” (source: Terms and conditions)
Licence: Original licence plus passport/ID at handover (photocopies and phone photos refused). Self-drive page: licence not in Latin or Georgian script needs an IDP. Foreigners guide: IDP or a notarised Georgian translation (30-50 GEL) for non-Latin licences; licence must be valid for the whole rental.“A valid passport or ID and the original driving licence must be presented at handover.” (source: Terms and conditions)
Payment methods: 20% online by card or PayPal; balance at pickup in cash or by card. The no-deposit page says card, bank transfer or cash for both parts. Prices shown in EUR.“Pay just 20% online via card or PayPal to secure your booking.” (source: Car rental Tbilisi)
Service fee: No service, admin, fuel top-up or airport fee claimed. Fixed transfer fees apply outside Tbilisi, cross-border permit €60, and Terms 11 says waiting beyond 30 minutes at a handover may incur a charge (amount not published).“No airport surcharge, no fuel top-up fee, no admin fee. The quoted price is the final price.” (source: Self drive car rental Tbilisi Georgia)
Cancellation: More than 48 h before pickup: 20% prepayment refunded in full (within 10 working days). Within 48 h or no-show: prepayment retained. Early return: no refund of unused days.“Cancellation within 48 hours of pick-up: the prepayment is retained.” (source: Terms and conditions)
Route rules: Terms 7: Tusheti, Vashlovani Nature Reserve, Juta and all off-road routes are prohibited; driving there voids insurance. Tbilisi page: Goderdzi Pass 'best avoided'. Self-drive page: South Ossetia and Abkhazia strictly forbidden; an SUV 'mandatory' for the Gergeti Church road and a 4x4 'mandatory' for Svaneti/Mestia.“Driving to the following areas is strictly prohibited because of unsafe or unpaved roads:” (source: Terms and conditions)
Tusheti: Prohibited (rental cars may not go to Tusheti).“Yes — Tusheti, the Vashlovani Nature Reserve, and Juta are off-limits due to unsafe or unpaved roads” (source: Car rental Tbilisi)
Crossing borders: Terms: Armenia only, arranged in advance, fee €60, passport copy uploaded at booking; 'Travel to any other country is not permitted'. Armenia page: notarised power of attorney, request 5-7 business days ahead, fee 'confirmed at booking'. Several other pages say Azerbaijan is also available and give no fixed fee.“Cross-border travel to Armenia must be arranged in advance and carries an additional fee of €60.” (source: Terms and conditions)
Fleet: Claims '30+ cars'. Home page shows 25 listed vehicles (about 11 model families: Outlander x4 years, Forester x9 variants, Crosstrek x3, Highlander, RAV4, RAV4 Hybrid, 4Runner, Sienna Hybrid x2, Prius, Audi Q7 2014, Lexus GX 460).“30+ Cars in fleet” (source: About)
Automatic 4WD models: Subaru Forester (AWD; X-Mode on 2022+ variants); Subaru Crosstrek (AWD); Toyota RAV4 and RAV4 Hybrid (AWD); Toyota Highlander 2023 (AWD); Toyota 4Runner 2024 (4WD); Toyota Sienna Hybrid AWD; Mitsubishi Outlander (Super-Select 4WD per foreigners guide; 2024 and 2026 cards say 'Optional AWD'); Lexus GX 460 (4WD)“every single car in our fleet is an automatic AWD SUV or 4×4” (source: Home page)
7-seat models: Mitsubishi Outlander 2023/2024/2025/2026 (7 seats); Toyota Highlander 2023 (7); Toyota 4Runner 2024 (7 per home card); Toyota Sienna Hybrid AWD 2023 (7) and 2024 (8); Audi Q7 2014 (7); Lexus GX 460 2023 (7)“Toyota Sienna Hybrid AWD 7–8 Seat Hybrid” (source: Car rental Tbilisi)
Cheapest listed price: €35/day - Subaru Forester 2018, 14+ days (same figure on home, Tbilisi and TBS tables). €45 for 1-3 days, 40 for 4-6, 37 for 7-13. Minimum rental 3 days (5 days for Batumi/Kutaisi/Zugdidi per Terms). Lower or different 'from' figures appear on other pages.“Subaru Forester 2018 AWD SUV €45 €40 €37 €35” (source: Car rental Tbilisi)
Support languages: English; WhatsApp support 7 days a week; reviews and a WeChat contact suggest Russian/Hebrew/Arabic/Chinese-speaking customers but staff languages beyond English are not stated.“Our team communicates clearly in English and is available 7 days a week via WhatsApp” (source: Car rental in Georgia for foreigners)
Rating claims on own site: About page: '5.0' Google rating and '800+ Google reviews' (also '800+ Happy customers'). Home page: 'hundreds of verified five-star reviews'. RAV4 page shows 'Rated 4.5 out of 5'. Reviews are embedded via Trustindex.
Source: About ↗

Each quotation links to the page it comes from. Not published on the pages we could read: Night handover, Third-party limit, Card fee, Late return.