4Drive Georgia rental terms
4Drive Georgia advertises no deposit, no credit card and no airport fee, with staff meeting flights in the arrivals hall. Its pages contradict each other on the excess, extra-driver fee, cancellation window and what the insurance includes.
Key terms at a glance
- good for the renter
- a cost or restriction
- claimed, no detail
- pages disagree
- source on the operator's site
- Deposit
- Good for the renter: None, no card hold↗
- Before pick-up
- Good for the renter: None↗pages disagree
- Excess
- Claimed, no detail: Exists, amount not published↗pages disagree
- Zero-excess cover
- not published
- Tyres, glass, underbody
- not published
- Tbilisi airport
- Good for the renter: No fee claimed · met in arrivals↗
- Night handover
- not published
- Kutaisi airport
- Good for the renter: None claimed↗
- Batumi airport
- Good for the renter: None claimed↗
- Extra driver
- Free to $5/day↗pages disagree
- One-way
- $50–80 (one page)↗
- Automatic 4WD
- RAV4, Delica↗
- Gravel and mountain roads
- Good for the renter: 4x4 page: unpaved public roads covered↗pages disagree
- Tusheti
- Good for the renter: Possible with a 4x4↗pages disagree
- Cheapest listed
- $22/day “from” · Accent↗
- Payment
- Good for the renter: Debit, credit card, cash (USD, GEL)↗
Where 4Drive Georgia’s own pages disagree
Ask 4Drive Georgia to confirm these points in writing before you pay.
- Excess: the home page (FAQ), Car hire Tbilisi airport no deposit no credit card, Car hire Kutaisi airport no deposit no credit card and Car hire Batumi no deposit no credit card say there is no excess/deductible; the FAQ page and Terms and conditions (4.2) say a standard excess applies (amount in the rental agreement) and can be waived with Super CDW/zero-excess cover; About says the excess 'can be reduced to zero by selecting the full cover option'; Car hire Tbilisi no deposit no credit card says 'often zero or minimal with our packages'.
- Driving licence years: the Terms and conditions page requires 2 years; the FAQ page, /, /4x4-car-rental-no-deposit/ and the airport/city pages require 1 year.
- IDP: Terms and conditions says non-Latin licences 'must be accompanied by' an IDP; FAQ says for non-Latin licences it 'recommend[s]' an IDP, 'although it is not always mandatory for short visits'.
- Cancellation: Terms and conditions says free until 48 h before pickup (then possibly one day's charge); FAQ, About, /4x4-car-rental-no-deposit/, airport/city pages and LLM help say free until 24 h before pickup; the home page says free 'up to pickup time' with 'no penalties, full refund'.
- Additional driver price: Car hire Tbilisi no deposit no credit card says €5/day; Car hire Kutaisi airport no deposit no credit card says $5/day; Car hire Batumi no deposit no credit card says 'extra driver free'; LLM help says 'One additional driver included'; FAQ says 'small daily fee'; Terms and conditions says 'may apply'.
- Child seat / GPS prices: Tbilisi page €5/day each; Kutaisi Airport page child seat $3/day, GPS $2/day, additional driver $5/day (stated twice); Batumi page child seat $5/day, GPS $3/day.
- Vehicle prices: Mitsubishi Delica 'From USD 58' on /4x4-car-rental-no-deposit/ vs 'USD 79' on /, Car hire Tbilisi airport no deposit no credit card, About and LLM help; Toyota RAV4 $62 (4x4 page) vs $55 (home/airport pages).
- Young-driver fee: About says $5/day for under-25s depending on category; Car hire Tbilisi no deposit no credit card says about $5-10/day; Terms and conditions and FAQ give no amount.
- Windscreen/tyres: Car hire Batumi no deposit no credit card says a windscreen cracked by a truck-kicked stone is covered; Terms and conditions 4.4 excludes 'tyre or windscreen damage (unless caused by collision)'.
- Insurance contents: Terms and conditions lists CDW + third-party liability; the home page lists 'CDW, third party liability, theft protection, and fire coverage'; About lists CDW, third-party liability, theft protection and roadside assistance; Batumi page mentions personal accident insurance for the driver.
- Tusheti/off-road cover: /4x4-car-rental-no-deposit/ says standard insurance covers the gravel routes to Tusheti, Ushguli and Khevsureti; Terms and conditions 4.4 excludes off-road driving except designated 4x4 routes; FAQ says to confirm off-road coverage when booking.
- Airport/delivery fees: FAQ says airport pickup is free for all rentals; About says delivery to city addresses is free 'for rentals of three days or longer'; Car hire Tbilisi airport no deposit no credit card makes hotel delivery free only for 3+ day stays but Car hire Tbilisi no deposit no credit card says free delivery to TBS, hotels or the office without a length condition.
- Payment timing: FAQ says no prepayment, pay at pickup; About says 'We accept online payment by debit card' and that cash payers receive 'a payment link or instructions by email after booking'; LLM help lists 'Pay online (or choose cash on pickup option)'.
- Office hours: About says office 09:00-18:00 Monday to Saturday; Contact says Monday-Friday 9:00-18:00, Saturday 10:00-16:00, Sunday closed, phone support 9:00-21:00 daily.
- Review counts: home page structured data says 4.8 from 127 reviews; Reviews says 4.8 from 40 reviews; About says over 8,000 customers served; Reviews text says 'hundreds of visitors'.
- Winter tyres: Car hire Tbilisi no deposit no credit card says provided free in winter; the home page says 'on request'; About says fitted November to March on vehicles heading to the mountains.
- Mileage scope: LLM help says 'Unlimited mileage on paved roads'; Terms and other pages say simply unlimited.
Every published term, with its source (30)
- Founded
- 2019“4Drive is a direct car rental provider operating throughout Georgia since 2019.” (source: About)
- Pick-up locations
- Airports TBS, KUT and BUS; hotel/address delivery in Tbilisi, Kutaisi, Batumi, Gudauri, Kazbegi, Telavi and other towns; office on Rustaveli Avenue, Tbilisi (contact page). About page says Batumi airport service runs May to October only.“4Drive offers pickup at Tbilisi International Airport (TBS), Kutaisi International Airport (KUT), Batumi International Airport (BUS)” (source: FAQ)
- Tbilisi airport handover
- Representative waits in the arrivals hall with a name sign; paperwork and handover (about 10 minutes) with the car in the short-term car park just outside the terminal. No desk and no shuttle.“our 4Drive representative will be waiting with a sign” (source: Car hire Tbilisi airport no deposit no credit card)
- Tbilisi airport fee
- None claimed: airport pickup is included at no extra charge; TBS page also says 'All airport fees and taxes are also included in the quoted rate'.“Airport pickup is included at no extra charge for all rentals.” (source: FAQ)
- Kutaisi airport fee
- None claimed: airport delivery is included in the rates.“All rates include full CDW insurance, third-party liability, unlimited mileage, and airport delivery.” (source: Car hire Kutaisi airport no deposit no credit card)
- Batumi airport fee
- None claimed. Terms 6.1 add that 'Delivery fees may apply outside major centres'.“There is no extra charge for airport delivery.” (source: Car hire Batumi no deposit no credit card)
- Tbilisi city delivery
- Hotel delivery in central Tbilisi (Old Town, Liberty Square, Rustaveli, Marjanishvili) is free for stays of 3+ days; for shorter rentals or pickups outside central Tbilisi a 'small delivery fee' applies - amount not published (shown during booking). The Tbilisi city page says free delivery to TBS, a city hotel or the office with no length condition.“at no extra charge for stays of three days or more. For shorter rentals or pickups outside central Tbilisi, a small delivery fee applies” (source: Car hire Tbilisi airport no deposit no credit card)
- Deposit
- No deposit and no card hold; no credit card required (debit card or cash at pickup). An insurance excess still applies.“4Drive operates a no-deposit model. You are not required to provide a credit card deposit or security hold.” (source: Terms and conditions)
- Prepayment
- None: full amount is paid at pickup; no prepayment when reserving online. (About page separately mentions an online debit-card payment option and a 'payment link' for cash bookings)“Payment is due when you pick up the car. No prepayment is required when you make your online reservation.” (source: FAQ)
- Insurance included
- Collision Damage Waiver (CDW) and third-party liability per Terms. Home page and About also claim theft protection (home page adds fire coverage); About adds roadside assistance.“Every rental includes Collision Damage Waiver (CDW) and third-party liability insurance.” (source: Terms and conditions)
- Excess
- An excess exists and varies by vehicle category, but no amount is published (stated in booking confirmation / rental agreement). Several other pages claim 'no excess'.“The insurance included in your rental does come with a standard excess (deductible) that applies in the event of damage.” (source: FAQ)
- What zero-excess cover adds
- Not published for the zero-excess/Super CDW product (Terms 4.2 and About say it exists and is chosen at booking, price not given). Base-terms exclusions (Terms 4.4): reckless driving, drink/drug driving, off-road driving except designated 4x4 routes for suitable vehicles, tyre or windscreen damage unless caused by collision, driving outside Georgia without written authorisation. The Batumi page says a cracked windscreen is covered (conflict).“tyre or windscreen damage (unless caused by collision)” (source: Terms and conditions)
- Third-party limit
- Up to the legal minimum required in Georgia (no amount given).“Third-party liability covers other vehicles, property, and persons up to the legal minimum required in Georgia.” (source: Car hire Kutaisi airport no deposit no credit card)
- Mileage
- Unlimited (Terms 3.3). The llm-help page says 'Unlimited mileage on paved roads'.“include full insurance (CDW and third-party liability), unlimited mileage and VAT” (source: Terms and conditions)
- Extra driver
- $5/day on the Kutaisi Airport page. Other pages disagree: €5/day (Tbilisi page), free (Batumi page; llm-help says one additional driver included), 'small daily fee' (FAQ), 'may apply' (Terms).“Child seats USD 3/day, GPS USD 2/day, additional driver USD 5/day.” (source: Car hire Kutaisi airport no deposit no credit card)
- One-way fee
- $50-80 depending on distance (Kutaisi Airport page; the same page also says 'from USD 50'). Other pages only say a 'small' fee confirmed at booking.“One-way drop-off in Tbilisi or Batumi costs USD 50-80 depending on distance.” (source: Car hire Kutaisi airport no deposit no credit card)
- Minimum age
- 21 for economy and compact cars; 23 for SUV and 4x4. Young-driver fee for under-25s 'may apply': $5/day (About) or about $5-10/day (Tbilisi page); Terms give no amount.“The driver must be at least 21 years old for economy and compact cars. For SUV and 4x4 vehicles, the minimum age is 23 years.” (source: Terms and conditions)
- Licence
- Terms: valid full licence held at least 2 years; non-Latin-script licences (e.g. Arabic, Chinese, Georgian, Russian) must be accompanied by an IDP; learner/provisional licences refused; passport or national ID required and names must match the booking. Home, FAQ, 4x4, TBS and KUT pages say 1 year, and the FAQ describes an IDP for non-Latin licences as 'recommended' / 'not always mandatory for short visits'.“The driver must hold a valid full driving licence for at least 2 years.” (source: Terms and conditions)
- Payment methods
- Debit cards (Visa, Mastercard), credit cards and cash (USD or GEL, at the exchange rate on the day of pickup) at pickup; card by chip-and-PIN or contactless. Prices quoted in USD or GEL.“We accept debit cards (Visa, Mastercard), credit cards and cash payment at pickup.” (source: Terms and conditions)
- Service fee
- No fees claimed beyond a refuelling charge (missing fuel plus a service fee, amount not published) and an administration fee on fines received after the rental (amount not published). Smoking: $100 cleaning fee.“a refuelling charge will be applied based on the missing fuel plus a service fee.” (source: Terms and conditions)
- Cancellation
- Terms 8.1: free up to 48 hours before pickup; less than 48 hours may incur one day's rental charge; no-show charged the full rental amount. FAQ, TBS, 4x4, About and llm-help pages say free up to 24 hours before pickup; home page says free 'up to pickup time'.“You may cancel your booking free of charge up to 48 hours before the scheduled pickup time.” (source: Terms and conditions)
- Late return
- Late returns 'may incur additional charges'; amount not published. Extensions on request subject to availability.“Late returns may incur additional charges.” (source: Terms and conditions)
- Route rules
- 4x4 page: standard insurance covers all public roads, paved and unpaved, including gravel routes to Tusheti, Ushguli and Khevsureti; genuine off-road (river crossings, unmarked trails, riverbeds) is not covered. Terms 4.4/5.3: off-road driving excluded except designated 4x4 routes for suitable vehicles; no driving on beaches, riverbeds or unsuitable terrain unless a designated 4x4 on an approved route.“Standard insurance protects you on all public roads, paved and unpaved, including the gravel routes to Tusheti, Ushguli and Khevsureti.” (source: 4x4 car rental no deposit)
- Tusheti
- Possible with a 4x4 (Delica, Pajero or Land Cruiser recommended); Abano Pass open roughly June to October. 4x4 page says standard cover applies on the gravel route; FAQ says to confirm off-road coverage when booking.“Strictly 4x4 only, open roughly June to October.” (source: 4x4 car rental no deposit)
- Crossing borders
- Armenia generally permitted with advance written permission and a 'small' cross-border fee (amount not published). Azerbaijan, Turkey and Russia 'not normally allowed'. 4x4 page says Armenia or Azerbaijan crossings 'have restrictions'.“Cross-border travel to Armenia is generally permitted, but you must inform 4Drive in advance and obtain written permission.” (source: FAQ)
- Fleet
- Claims 'over 120 vehicles'. No fleet page; about 12 distinct models are named across pages (Hyundai Accent, Kia Picanto, Kia Rio, Toyota Corolla, Skoda Octavia, Skoda Rapid, Dacia Duster, Toyota RAV4, Mitsubishi Delica, Suzuki Jimny, Mitsubishi Pajero, Toyota Land Cruiser).“We maintain a modern fleet of over 120 vehicles in Georgia.” (source: About)
- Automatic 4WD models
- Toyota RAV4 (AWD, automatic); Mitsubishi Delica (4WD with low range, automatic per home/TBS pages)“we also have automatic SUVs such as the Toyota RAV4 and Mitsubishi Delica” (source: FAQ)
- Cheapest listed price
- $22/day - Hyundai Accent, economy automatic ('starts at'/'from' price; rental length and season not stated; Weekly discount up to 15% (home) or 15-20% (TBS page); monthly 25%.“Cheap car rental Georgia starts at USD 22 daily for economy models.” (source: Home page)
- Support languages
- English (all staff); some staff speak Georgian, Russian and other languages. Website offered in English and Russian.“All our team members speak English fluently. We also have staff who speak Georgian, Russian, and other languages.” (source: Contact)
- Rating claims on own site
- Reviews page: 4.8/5 from 40 'verified' reviews (35 shown, dated Dec 2021 - Oct 2024; breakdown 30x5, 6x4, 3x3, 1x2 averages 4.63, not 4.8). About: 4.8 average and 'over 8,000 customers'. Home page structured data: 4.8 from 127 reviews.
Source: Reviews ↗
Each quotation links to the page it comes from. Not published on the pages we could read: Night handover, Zero-excess option, Card fee, 7-seat models.